Like all startups, FixSer had to navigate through a lot of challenges during the initial days of its growth.
One among Fixser’s many challenges was that its product’s existing user interface (UI) wasn’t up to the mark. When FixSer started seeing traction for its product, the team behind the product knew that it was time for them to put the pedal to the metal to match their fast growth.
When NYL Technologies first came into contact with FixSer, they also had a technical requirement—to develop a backend web app with a multi-tenancy architecture approach to improve the user experience (UX) concerning booking and appointments.
All of Fixser’s services were online, which meant that they had to build a versatile app that was compatible across all digital platforms like mobile, desktop, and tablets. And because FixSer only operated and offered its services within the greater Chennai area, it wanted a smart solution that mapped the users’ location with the nearest garages along with price comparisons for them to make informed buying decisions.
The problems were plenty, but the solution was simple—to transform their SaaS application into a versatile marketplace app where buyers and sellers could easily find each other.