Results:
The introduction of the AI assistant yielded significant improvements:
– Reduced Response Time: Queries that previously took 24 to 48 hours to address are now resolved almost instantaneously.
– Increased Employee Satisfaction: With faster and more accurate responses, employee satisfaction has notably improved.
– Enhanced HR Efficiency: The HR department can now focus on more complex tasks, as the AI assistant handles routine queries.
– Better Policy Awareness: Employees are more informed about HR policies, contributing to a more knowledgeable and cohesive workplace.
